Question 1

What services does AloPlay offer?

Accepted Answer

AloPlay is a comprehensive online sports platform that enables gym reservations, private coach selection, workout partner matching, and registration for training classes. The system collects information from thousands of verified gyms and coaches nationwide, making sports services easily accessible.

Question 2

What are the costs for using AloPlay?

Accepted Answer

Membership and searching on AloPlay is completely free. Costs only apply to reserved services and are paid directly to the service provider. You can view complete service details including facilities and pricing before booking.

Question 3

How can I find a suitable coach or gym?

Accepted Answer

Simply select your preferred sport and geographical area. A complete list of available coaches and gyms will be displayed with detailed information including qualifications, facilities, user reviews, and pricing. You can use various filters to find better options.

Question 4

What are the modification or cancellation policies?

Accepted Answer

Modifications or cancellations are possible depending on each gym or coach's policy. Visit the "My Reservations" section in your user panel to take necessary actions. Your complete reservation history is visible in this section.

Question 5

Does AloPlay offer group classes?

Accepted Answer

Yes, AloPlay organizes group classes in various sports with certified coaches. In the group classes section, you can view complete course information including schedule, fees, and curriculum before registering.

Question 6

How can I pay for my order?

Accepted Answer

Payments are processed through a secure online gateway accepting all Shetab network cards. After order confirmation, you'll be redirected to the payment portal where you can pay via bank card, e-wallet, or online transfer. Payment goes directly to the service provider, and an electronic receipt will be sent to you.

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